Multinational Japanese car company Toyota is heading towards their updates in the automobile market. A subsidiary of Toyota named Toyota Kirloskar Motors that is based in India is focusing on customer services. This subsidiary was fabricated for the ease of Toyota automobiles supply to India. For more convenient supply of cars, Toyota Kirloskar started a project of opening a new stockyard that is located in Guwahati. This will increase the company-customer relationship in the Northeast region as well as in entire India.
At the time of launching the company stated that this stockyard will reduce the delivery time of vehicles from 13 days to maximum 2 days. This will be a direct benefit to the further dealers and hence to the customers.
According to the company, this will increase the efficiency of service, reduce delivery costs, reduce inventory costs, the turnaround time for dealer working capital and mainly making it convenient for dealers to meet customers requirements really faster and efficiently. This smart consumption of time will make the company focus more on the sales area and after-sales reviews.
Naveen Soni, Senior Vice President, Sales and Service, TKM addressed about this new initiative and said, “ “We are happy to announce the launch of our first regional stockyard in Guwahati during this auspicious festive season. We have been witnessing growing demand from this region over the years as more and more customers are preferring to buy Toyota vehicles due to its world-class quality and reliability. In line with our customer-first approach, we have been expanding our sales and service network in this region to enhance our services to our customers. At the same time, we are also strengthening our processes and enhancing manpower capability at dealerships to address the growing market requirements. It is our constant endeavour to innovate new ways of reaching our customers, with the launch of the stockyard, bringing home a Toyota will now become easier and faster. We want to take this opportunity to thank our customers for their tremendous faith in the Toyota brand over the years.”
Toyota being one of the most trusted car makers in the world promises its customers with a new level of benefits, convenience and efficiency. This would lead their customers to believe more in the brand. TKM opened two new sales, service and spare parts outlets in Naharlagun, Arunachal Pradesh and Imphal, Manipur. This new stockyard would be a key upgrade for the betterment of, especially Northeast states. We wish luck to Toyota Kirloskar Motors for this whole new initiative for the customers.